How to Raise a Complaint

Last updated: October 2026

Every homeowner who reaches Clayentry Remodeling should be treated fairly and honestly. If something went wrong, we want to hear about it. This page shows how to send a complaint and what comes after. It is a general template and is not legal advice.

What You Can Tell Us About

You can write to us about:

• How things went when you called or contacted Clayentry Remodeling
• The way we handled your personal information
• Anything on this site that seems unclear or wrong
• The behavior of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. Each one is responsible for its own quotes, contracts, prices, work and customer service. If a remodeling project hits a snag, the usual first step is to talk with the provider directly. Keep a written record of what you both say.

Please still let us know. Feedback about providers helps us keep our network honest, and a provider who often falls short of our expectations may be removed. Be aware that Clayentry Remodeling cannot settle contract disputes, give refunds for a provider's work, or act for a provider.

Sending Your Complaint

Email contact@clayentry.beer and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

After You Write

We will confirm by email that your complaint arrived, usually within a few business days. We will then look into what happened. That may include reaching out to the provider. Afterward, we will share what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to look again. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For trouble with a contractor, a state or local contractor licensing board may also be able to help.

Contact

Email: contact@clayentry.beer